My name is Bobby Aviles. I am currently an Online Technician for New York University. I work under the Department name of the School of Continuing Professional Studies at Distance Learning. My responsibilities for the Distance Learning are as followed: Monitor Synchronous, Asynchronous course, help create, modify lessons, syllabus, groups and other related online structures. I would assist by tweaking Windows and Macintosh base computers, allowing students, administrators and faculty members’ access to our online course system. Our online course systems consist of two parts, Epsilen as an Asynchronous system and Wimba Live Classroom as a Synchronous system. Think of Wimba as WebEx for educators and Epsilen as a mix of technologies on the internet like Facebook, Blogger, Wikipedia and other social network sites.

Throughout my extensive professional career, I had always pride myself in my high level of customer service expertise. It is my continued mission to provide NYU-SCPS: Distance Learning students and administrators with the utmost quality of technical customer service possible.

My total background experience equals to a total of 10 plus years that has lead me to my new career based on my previous workplace. Here are the following companies and titles: Assistant Manager for Durane Reade, Assistant Manager for Godiva Chocolatiers, Technician at Chase Bank and a Technician at the Department of Education of New York City. I also work currently as a freelance technician which doubles a hobby as well. I was introduced to Information Technology thanks to my late brother Edwin Aviles. Let just say he was the reason for my success and strength.

• Playing Online with Xbox Live.
• Love to Cook and Watch the Food Network with the my Wife.
• Fixing Workstations, Laptops, iPods and Console Systems.
• Fishing.